Education Services

Knowledge Transfer staff members have been writing and delivering IT and Communications courses since 1979. Our courses show the reality that only practicing consultants can bring to the material. In addition, our content is modular, enabling assembly of effective, customized, low maintenance training. We currently offer training in 23 countries directly, or through licensees of our curriculum.

Our original curriculums include:

• ITIL (IT Information Library support IT Service Management - it/SM) (ITIL is a Crown Copyright)

  • I10-100 IT Services & Support Essentials (2 day)

  • I10-200 IT Service Management Boot Camp (I10-210+I10-220)

  • I10-210 IT Services Support (5 day)

  • I10-220 IT Services Delivery (5 day)

    • I10-221 IT Services Level Management (2 day)

    • I10-222 IT Financial Management (2 day)

    • I10-223 IT Service Capacity Management (2 day)

    • I10-224 IT Service Continuity Management (2 day)

    • I10-225 IT Service Availability Management (2 day)

• Storage, Supporting SNIA Certification Roadmap: 

  • SNIA S10-100 Storage Network Foundations (3 day) DECOMMISSIONED, see S10-101

  • SNIA S10-101 Storage Network Foundations (3 day, ILT, eLearning, University) ◄ NEW

  • SNIA S10-108 HyperTestPrep for SNIA S10-100 or S10-101 Exam (1 day)

  • SNIA S10-201 Storage Administrator (2 day) ◄ NEW

  • SNIA S10-208 HyperTestPrep for SNIA S10-201 Exam (1 day)

  • SNIA S10-209 HyperTestPrep for SNIA S10-101 and S10-201 Exams (2 day)

  • SNIA S10-211 SAN and Storage Survival Skills (5 day including 2 day lecture from S10-201 + extensive hands-on labs) ◄ NEW

  • SNIA S10-300 Technical Assessment, Planning and Design for Storage Professionals (5 day)

• Storage Management and Planning

  • K10-320 Backup & Recovery Planning (2 day)

  • K10-330 Business Continuance Planning for Storage Solutions (2 day)

  • K10-340 Local and Remote Data Management Issues (1.5 day)

  • K10-350 Multi-vendor SAN Integration Workshop (2 day)

  • K10-360 Multi-vendor Storage Integration Workshop (3 day)

  • K20-200 Managing Storage as a Service (1.5 day)

  • K20-210 Managing the Storage Team (1.5 day)

  • D30-100 SMI-S Architecture (1 day)

  • S20-310 SAN & Storage Management Planning (2 day)

• Information Lifecycle Management

  • K20-400 Information Lifecycle Management (2 day)

  • K20-410 Data Classification Workshop (2 day)

  • K20-420 Creating Storage Services (2 day)

• Storage Security

  • K10-700 Storage Security for Security Professionals (holding CISSP or similar certifications) (2 day)

  • K10-710 Storage Security for Storage Professionals (2 day)

  • K10-720 Storage Security for Information Systems Auditors (holding CISA certification) (2 day)

  • K10-740 Preparing to Implement FC-SP (Fibre Channel Security Protocol) (1 day)

  • K10-750 Enterprise Storage Forensics for Law Enforcement (1 day)

• Managed Services

• M10-100 Introduction to Managed Services (2 day)

• M10-120 How to Sell Managed Storage Services, an Introduction (1 day)
                A workshop for Sales Engineering Professionals

• M10-220 Storage Sales Workshop, Release: 2008-Q2 (1 day)
                Identification and Qualification of Managed Storage Opportunities

• Storage Developer, Management

• D30-200 SMI-S for Developers (5 day)

• UNIX

Most of our education services are delivered by Knowledge Transfer staff members through our partners.

Thank you in advance.