Service Strategy (ITILv3):    [Service Strategy] The title of one of the Core ITIL books. Service Strategy establishes an overall Strategy for IT Services and for IT Service Management.

See also: TBD

Service Strategy (ITILv2):    A document agreed between the most senior Customer and IT representatives that lays out future developments in the way that IT resources will be utilized in support of business activities in the long-term. A well-formulated Service Strategy will be technology independent.

See also: TBD

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