Objective (ITILv3):    The defined purpose or aim of a Process, an Activity, or an Organization as a whole. Objectives are usually expressed as measurable targets. The term Objective is also informally used to mean a Requirement.

See also: Fit for Purpose, MBO, Process

Objective (ITILv2):    A future measurable achievement, usually in support of a more general aim or goal.

See also: TBD

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