Charging (ITILv3): [Service Strategy] Requiring payment for IT Services. Charging for IT Services is optional, and many Organizations choose to threat their IT Service Provider as a Cost Center.
Cross Reference: [ITILv3] Financial Management
Charging (ITILv2): The process of establishing charges and raising bills/invoices for the recovery of costs from customers. Charges need to be seen as simple, understandable, fair and realistic.
See also: [ITILv2] Charging Policy, [ITILv2] Financial Management for IT Services
Some portions © Crown Copyright with Value Added Product Status.