Change (ITILv3): [Service Transition] The addition, modification or removal of anything that could have an effect on IT Services. The Scope should include all IT Services, Configuration Items, Process, Documentation, etc.
See also: TBD
Change (ITILv2): Any deliberate action that alters the form, fit or function of Configuration Items (CIs) - typically, an addition, modification, movement or deletion that impacts on the IT Infrastructure.
See also: Change Management, Service Request
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