Business Capacity Management (BCM) (ITILv3):    [Service Design] In the context of ITSM, Business Capacity Management is the Activity responsible for for understanding future Business Requirements for use in the Capacity Plan.

See also: Service Capacity Management

Business Capacity Management (ITILv2):    A Capacity Management activity responsible for ensuring that the future business requirements for IT services are considered, planned and implemented in a cost effective and timely fashion. Business Capacity Management has a strong relationship with Service Level Management.

See also: TBD

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